1. Scope and controller
Bovel is responsible for the processing described in this Policy unless another notice identifies a different controller. This Policy applies whenever you access or use the Services. It does not govern third-party services that operate under their own privacy policies.
2. Information we collect
| Category | Examples |
|---|---|
| Account and profile | Name, username, profile image, sign-in identifiers, account status, preferences, and communications settings. |
| Sunset scenes and media | Photos, captions, titles, ambient audio or voice notes, creation time, selected city, viewing time, and other information you attach to a scene. |
| Observations and place information | Places, dates, expected viewing times, route or watch selections, field notes, and location information you choose to provide. With permission, the Services may use device location to support place-based features. |
| Community and safety activity | Published posts, likes, creator relationships, blocked accounts, reports, report reasons, moderation decisions, and records needed to prevent abuse. |
| Purchases and entitlements | Product identifiers, transaction identifiers, purchase status, Glow balance, redemption history, and entitlement status. Apple processes payment credentials under Apple’s privacy practices; Bovel does not receive your full payment card details. |
| Technical and usage data | Device type, operating system, app version, language, approximate region, diagnostic events, crash information, feature interactions, timestamps, and security signals. |
| Support and legal requests | Messages, attachments, contact details, identity-verification information when required, and records of your request and our response. |
We receive information directly from you, automatically through your use of the Services, from Apple when you use platform features or complete a transaction, and from service providers that help us operate and secure the Services.
3. Device permissions
Bovel requests access only when a feature needs it. Depending on your choices, permissions may include:
- Camera to capture a sunset scene or profile image.
- Photo library to select images and save permitted downloads.
- Microphone to record ambient audio or a voice note for a scene.
- Location to support place discovery, recommendations, and location-aware viewing information when offered.
- Notifications to deliver viewing reminders, account notices, and community updates when offered.
You can change permissions in your device settings. Disabling a permission may limit the related feature.
4. How we use information
- Provide, personalize, maintain, and improve sunset planning, scene creation, film archive, place discovery, download, and community features.
- Create and manage your account, profile, preferences, purchases, Glow balance, and entitlements.
- Publish content at your direction and enable likes, reports, blocking, moderation, and creator safety controls.
- Respond to support, privacy, legal, refund, and account-deletion requests.
- Diagnose failures, measure performance, secure accounts, prevent fraud, enforce our Terms, and protect users and the public.
- Comply with law, valid legal process, tax and accounting duties, and platform requirements.
- Send service communications and, where permitted, optional product news. You can opt out of promotional messages without losing essential service notices.
Bovel does not sell personal information. Bovel does not use sensitive personal information to infer characteristics about you, and does not share personal information for cross-context behavioral advertising.
5. Legal bases
Where applicable law requires a legal basis, Bovel relies on: performance of our contract with you; your consent, including permission-based media and location features; legitimate interests such as service improvement, security, fraud prevention, and community integrity; and compliance with legal obligations. You may withdraw consent at any time, without affecting earlier lawful processing.
6. How information is disclosed
We may disclose information in the following circumstances:
- At your direction: when you publish a profile, scene, observation, caption, creator name, place, or viewing time to community areas.
- Service providers: vendors supporting hosting, storage, content delivery, authentication, analytics, diagnostics, customer support, safety, and communications, subject to contractual restrictions.
- Apple and platform services: to support distribution, sign-in, purchases, refunds, subscriptions, fraud prevention, and platform compliance.
- Safety and legal reasons: when reasonably necessary to comply with law, protect rights or safety, investigate abuse, or enforce agreements.
- Business changes: in connection with a merger, financing, acquisition, reorganization, or transfer of assets, subject to appropriate confidentiality protections.
7. Community content and moderation
Information you publish in community areas may be visible to other users and may be copied or reshared by them. Avoid posting precise private addresses, confidential information, or media you do not have permission to share.
Reports and related evidence may be reviewed to enforce community standards. Bovel may restrict distribution, remove content, limit features, suspend accounts, preserve evidence, or notify authorities when reasonably necessary. Blocking is designed to reduce interactions with a selected creator but may not prevent every form of visibility.
8. Retention
We retain information for as long as reasonably necessary to provide the Services, maintain your account and entitlements, satisfy legal and financial requirements, resolve disputes, enforce agreements, and protect the Services. Retention periods vary by data type and context. Safety records may be retained after account deletion when necessary to prevent repeat abuse, comply with law, or establish legal claims. Information is deleted or de-identified when it is no longer needed.
9. Your choices and privacy rights
Depending on your jurisdiction, you may request access, correction, deletion, portability, restriction, or objection; withdraw consent; or appeal certain decisions. You may edit profile information, manage permissions, unlike content, block or unblock creators, and request account deletion through the Services where available.
To submit a privacy request, email privacy@bovel.app. We may verify your request and may decline or limit a request where permitted by law. Authorized agents must provide proof of authority. You may also contact your data-protection authority, attorney general, or other regulator. We will not discriminate against you for exercising privacy rights.
California notice
California residents may request to know, correct, or delete covered personal information and may obtain information about categories collected, sources, purposes, and recipients. Bovel does not sell personal information or share it for cross-context behavioral advertising as those terms are defined by California law.
EEA, United Kingdom, and Switzerland
You may have rights to object to or restrict processing and to receive portable data. You may lodge a complaint with your supervisory authority. Where consent is the basis, you may withdraw it at any time.
10. Children
The Services are not directed to children under 13, or a higher minimum age where required by law. We do not knowingly collect personal information from children below the applicable minimum age. If you believe a child has provided information without valid authorization, contact us so we can investigate and take appropriate action.
11. Security and international transfers
We use administrative, technical, and organizational safeguards designed to protect information. No transmission or storage method is completely secure, so we cannot guarantee absolute security.
Information may be processed in countries other than where you live. Where required, we use recognized safeguards for international transfers, such as adequacy decisions, contractual protections, or another lawful transfer mechanism.
12. Changes to this Policy
We may update this Policy to reflect changes to the Services, law, or our practices. We will revise the date above and provide additional notice when required. Continued use after an update takes effect is subject to the revised Policy, except where consent is required.
13. Contact us
For privacy questions or requests, contact the Bovel Privacy Team at privacy@bovel.app. For product support, contact support@bovel.app.